Customer Satisfaction

S. K.
New York, NY

“We have been using Baby Girl's for over a year now. Just to be clear, we only do pickup and delivery. They take it away and deliver washed. We tried a couple of other places in the neighborhood and this is the best.

Yes, we have ended up with someone else's shirt, that wasn't ours once, and yes, they forgot to deliver a pair of pants. However, every time there has been any issue, they have responded quickly and have resolved the problem quickly. We have been using various laundry services all over the city for over 10 years now, and the bottom line is, there will be problems. However, at Baby Girl's they have been minimal and they respond promptly and professionally.

If you are looking for a place to have your laundry picked up and delivered in South Harlem, this is it!”

Megan G.
Manhattan, NY

“If you need your clothes picked up and dropped off, this is the place.

I was on crutches recently and found myself at the mercy of my local laundromats. Of the ones that claim to have delivery service, this is the only one that had no ridiculous rules (my usual self-service spot, Broadway Bubbles, won't do less than 40 lbs.) and had courteous employees who explained the service to me.

What's more, they give you a one-hour time slot and the man actually shows up during that hour. FreshDirect can't even do that.

They even honored my request to not use fabric softener (allergies). I'm still not able to do my own laundry, so I'm going to call Baby Girl's again.”

Alex G.
New York, NY

“Oh my God. How do you even begin to describe Baby GIrl's Bubbles and Cleaners?

They come to my apartment about once every two weeks. I give them a bag overflowing with dirty clothes. They come back 24 hours later (right on time! sometimes early!) with my socks all matched up, my underwear folded to perfection, and my shirts neatly washed and dried and all my garments wrapped in plastic to protect it from the elements.

Baby Girl, I love you and I won't ever leave you.”

kl M.
Morningside Heights, Manhattan, NY

“So far, best laundromat I have found in NYC. They have washing services including pickup and delivery and drycleaning. You can buy soaps and detergents and laundry bags. There's a soda machine and televisions.”